Privacy Policy

ELPRECIOUS ("we", "us", "our") operates the website www.elprecious.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal details you provide, such as name, email address, phone number, and company name, when you fill out a contact or inquiry form
• Financial, tax, EPFO, or HR-related documents and information shared with us for the purpose of availing our professional services
• Technical data such as IP address, browser type, and pages visited, collected automatically through cookies and analytics tools

2. How We Use Your Information

• To respond to inquiries and provide requested services
• To prepare and file accounting, tax, EPFO, or HR-related documents on your behalf
• To communicate updates, reminders, and compliance-related information
• To improve our website, services, and customer experience
• To comply with applicable legal and regulatory requirements

3. Confidentiality of Client Information

As a professional services firm, we treat all client financial, tax, EPFO, and HR data with strict confidentiality. Information shared with us is used solely for the purpose of delivering the requested services and is not disclosed to third parties except as required by law or with your explicit consent.

4. Data Sharing & Disclosure

• We do not sell, rent, or trade your personal information to third parties
• Information may be shared with government or regulatory authorities where legally required (e.g., GST, Income Tax, EPFO portals)
• Information may be shared with trusted service providers strictly for operational purposes, under confidentiality obligations

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and financial information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

7. Data Retention

We retain client information for as long as necessary to fulfil the purposes described in this policy, and to comply with applicable statutory, tax, and regulatory record-keeping requirements.

8. Your Rights

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal and regulatory retention obligations
• Withdraw consent for non-essential communications at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@elprecious.com or +91 61030309.